NEW STAFF - How to contact the ServiceDesk

Support Portal - https://support.aub.ac.uk/support/home

Phone Number: 01202 363333 (x3333)

Opening Hours: (Term time and Holiday hours)

Monday - Thursday, 8:30 am - 5:00 pm

Friday - 8.30am - 4.30pm

Location: Back of the Library building

Please note that the Library will be open until 9PM during term time and during Saturday daytime, they will endeavor to assist you if you are having any printing problems or are having trouble getting into your account.

NOTE : We will ask for your staff number as a means of identification when you call the Service Desk - This can be found on your Staff ID card or in your new starter paperwork

Other Requests:

For VT Pay Claim can be sent to pcm@aub.ac.uk

For Campus Services can be sent to: facilities@aub.ac.uk

For further assistance:

Please raise a ticket with the ServiceDesk, by clicking this link IT Support » myAUB.

To call the ServiceDesk, Tel: 01202 36(3333).