STAFF - How to Add your Staff Office Printer via Self Service on Your Mac.
Any staff member who has an Apple MacBook or iMac is able to add (install/reinstall) a printer using the self service tool. You may also need to reinstall a printer if you having difficulties with printing a document. To add or reinstall a printer please follow the below process.
1. Click in the upper-right corner of the menu bar, or press Command-Space bar. This will open the spotlight search.
2. Type self service and click on Self Service which will be shown under TOP HIT.
3. Once Self Service has loaded, choose the relevant printer (if unsure of printer number please review the AUB asset number which can be found on your printer) and click on Reinstall.
4. Once the printer has reinstalled there will me a confirmation message 'Done' (as shown below). You will now be able to print to the printer you have installed. If you reinstalled a printer due to a printing problem, we recommend a full restart/reboot of your computer prior to attempting print again. If you have any further difficulties please raise a call via https://support.aub.ac.uk or email servicedesk@aub.ac.uk.
For further assistance:
Please raise a ticket with the ServiceDesk, by clicking this link ServiceDesk.
Email the ServiceDesk Team to raise a ticket by clicking this link ServiceDesk.
To call the ServiceDesk, Tel: 01202 36(3333).